Right of Withdrawal

In addition to our general Refund Policy above, if you are contracting online as a consumer and are an EU resident, the EU Consumer Rights Directive provides that you may cancel a contract at any time within 14 days, beginning on the day after you receive the products.

If you have purchased products from the website and you decide to cancel your order, the Directive provides that you must advise us within 14 days of receipt of the products. You can email us at info@toysdirect.ie stating your wish to cancel your contract and quoting your name and order reference number.

Or you can inform us in writing at the following postal address: McGreevy's Toys Direct, Bridge St, Westport, Co. Mayo, F28 DY89

You must return the items to us at the above address (See Returns policy for details on returning items). You will be responsible for any cost incurred or risk in returning products. You have a legal obligation to take reasonable care of the products while they are in your possession and you will be responsible for any diminished value of the goods resulting from the handling of the goods beyond that necessary to establish their nature, characteristics and functioning.

Under the Directive, if you fail to inform us within 14 days you will not have a right to cancel the contract and return the products. This does not affect your statutory rights and you may still be able to return products under our general returns policy.