Changed your mind?
- You may return any product (excluding gift vouchers) for a full refund within 28 days of receiving your order. Items are returned at the customer's own expense. We recommend you securely package the items and obtain insurance/proof of postage as McGreevys Toys Direct accepts no responsibility for items lost or damaged in transit.
- Items must be in their original packaging and in pristine condition.
- Delivery charges are non-refundable (unless the product is faulty)
- Please enclose a note with your name, phone number and order number and send to: McGreevys Toys Direct, Bridge St, Westport, Co. Mayo F28 DY89
- Items may also be returned in person to our store in Westport at the above address.
- This does not affect your statutory rights.
Received an item that is faulty or damaged in transit?
- Should you receive an item which has been damaged in transit to you, please notify us by email at info@toysdirect.ie within 48 hours of receipt of the delivery. Please also include photos of the damage.
- In the event of a faulty item, please contact us by email at info@toysdirect.ie and we will arrange a replacement/refund as required - no return postage costs will apply for faulty items.
- This does not affect your statutory rights.
Right of withdrawal within 14 days - please click here
LEGO
In the unlikely event your LEGO set is missing pieces, please visit the following link where LEGO will arrange replacement parts directly for you:
https://www.lego.com/en-ie/service/replacement-parts/missing